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Help Centre

Our comprehensive help centre has answers to most of the questions our customers ask.

Message us

For general enquiries about our products and services.

Call us

Call us to place trading instructions, for password requests and to make changes to your account details.

From Ireland: 1 800 646 582
From overseas: +44 161 828 4419

opening hours
Monday - Friday: 07:45 - 17:30
Monday - Friday: 17:30 - 21:00 for international trading calls only

Customer Complaint Handling

We are committed to providing you with the best customer experience we can.  Your confidence and trust are important to us.  If you have a concern with us or the service you have received from us, click here for information on how we handle customer complaints.

Important Information

We take the security of your account very seriously and we will never call you to ask for either your password or your bank details. If you have any doubt as to the authenticity of any contact with us please call us direct on the number(s) above to discuss.